GAVARIO

Agreement to Terms

These Terms & Conditions ("Terms") constitute a legally binding agreement between you ("Customer," "you," or "your") and Gavario ("we," "us," or "our") governing your use of gavario.com and any purchases made through our store.

By visiting our website, creating an account, or completing a purchase, you confirm that you have read, understood, and agree to be bound by these Terms, as well as our Privacy Policy and any other policies referenced herein.

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Eligibility

To use our website and place orders, you must:

• Be at least 18 years of age, or the age of majority in your jurisdiction

• Have the legal capacity to enter into a binding contract

• Not be barred from receiving our products or services under applicable law

• Provide accurate, complete, and current information when creating an account or placing an order

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By placing an order, you represent and warrant that you meet all of the above eligibility requirements.

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Products & Orders

Product Information

We make every effort to accurately display our products, including descriptions, ingredients, and imagery. However, we do not guarantee that product descriptions or other content on our site are completely accurate, current, or error-free.

Colors and appearances of products may vary slightly from what is shown on screen due to monitor settings and display differences.

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Order Acceptance

Placing an order constitutes an offer to purchase. We reserve the right to accept or decline any order at our discretion. An order is confirmed only when you receive an order confirmation email from us.

We reserve the right to cancel any order due to:

• Product unavailability or stock errors

• Suspected fraudulent activity

• Pricing errors on our website

• Inability to verify payment or shipping information

If we cancel your order, you will be notified promptly and any payment taken will be refunded in full.

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Order Modifications

Orders may be modified or cancelled within 12 hours of placement. After this window, the order enters fulfillment and cannot be changed. Please contact alexismukomberuna@gmail.com immediately if you need to make a change.

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Pricing & Payment

Prices

All prices listed on gavario.com are in US Dollars (USD) and are subject to change without notice. Prices do not include applicable taxes or shipping fees unless stated otherwise at checkout.

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Payment

We accept the following payment methods:

• Major credit and debit cards (Visa, Mastercard, American Express)

• PayPal

• Apple Pay and Google Pay (where available)

All payments are processed securely through PCI-compliant payment processors. We do not store your full card details on our servers.

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Taxes

Applicable sales tax will be calculated and added at checkout based on your shipping address. You are responsible for any import duties or customs fees if applicable.

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If a pricing error is discovered after your order is placed, we will contact you before processing. You may choose to accept the corrected price or cancel your order for a full refund.

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Shipping & Delivery

Shipping Times

Standard shipping typically takes 5–8 business days within the United States. Expedited shipping options (2–3 business days) are available at checkout for an additional fee.

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Free Shipping

Free standard shipping is offered on all orders over $50. This threshold is calculated after any discounts are applied and before taxes.

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Shipping Responsibility

Once an order has been handed to the carrier, Gavario is not responsible for delays caused by the shipping carrier, weather events, customs clearance, or other circumstances outside our control. We will provide a tracking number so you can monitor your shipment.

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Undeliverable Packages

If a package is returned to us due to an incorrect address provided by the customer, we will contact you to arrange reshipment. Additional shipping charges may apply.

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Returns & Refunds

30-Day Return Policy

We offer a 30-day return policy from the date of delivery. If you are not satisfied with your purchase — for any reason — contact us at support@gavario.com and we will arrange a return or refund.

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Eligibility

• Items must be returned within 30 days of delivery

• Products should be in original packaging where possible

• Both used and unused products are eligible for return under our satisfaction guarantee

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Refund Process

Approved refunds are processed within 5–7 business days of receiving the return. Refunds are issued to the original payment method. Shipping fees are non-refundable unless the return is due to our error.

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Damaged or Incorrect Items

If you receive a damaged or incorrect item, contact us within 7 days of delivery with a photo of the issue. We will send a replacement or issue a full refund at no cost to you.

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Intellectual Property

All content on gavario.com including but not limited to text, product descriptions, images, logos, graphics, and the overall site design is the property of Gavario and is protected by applicable copyright, trademark, and intellectual property laws.

You may not reproduce, distribute, modify, display, or use any of our content without our prior written permission. Personal, non-commercial use of our site does not grant any license to our intellectual property.

The Gavario name, logo, and brand identity are trademarks of Gavario. Unauthorized use is strictly prohibited.

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Prohibited Conduct

When using our website, you agree not to:

• Use the site for any unlawful purpose or in violation of these Terms

• Submit false, misleading, or fraudulent information

• Attempt to gain unauthorized access to any part of the site or our systems

• Use automated tools (bots, scrapers) to access or collect data from our site

• Post or transmit harmful, offensive, or defamatory content

• Interfere with the proper functioning of the website

• Resell our products without prior written authorization

• Impersonate Gavario or any of our team members

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Violation of these prohibitions may result in termination of your account and legal action where appropriate.

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Disclaimer of Warranties

Our website and products are provided on an "as is" and "as available" basis. To the fullest extent permitted by law, Gavario disclaims all warranties, express or implied, including but not limited to:

• Implied warranties of merchantability and fitness for a particular purpose

• Warranties that the site will be uninterrupted, error-free, or free of viruses

• Warranties regarding the accuracy or completeness of site content

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Our skincare products are not intended to diagnose, treat, cure, or prevent any medical condition. If you have a skin condition or medical concern, consult a qualified dermatologist or healthcare professional before use.

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Limitation of Liability

To the maximum extent permitted by applicable law, Gavario shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from:

• Your use or inability to use our website or products

• Any errors or omissions in site content

• Unauthorized access to or alteration of your data

• Any third-party conduct on or through our site

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In no event shall our total liability to you exceed the amount you paid for the order giving rise to the claim. Some jurisdictions do not allow limitations on liability, so some of the above may not apply to you.

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Privacy

Your use of gavario.com is also governed by our Privacy Policy, which is incorporated into these Terms by reference. By using our site, you consent to the data practices described in our Privacy Policy.

Please review our full Privacy Policy at gavario.com/privacy-policy.

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Changes to Terms

We reserve the right to update or modify these Terms at any time. When we do, we will revise the "Last updated" date at the top of this page. We may also notify you of significant changes via email.

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Your continued use of our website after any changes constitutes your acceptance of the revised Terms. We encourage you to review these Terms periodically.

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Governing Law

These Terms shall be governed by and construed in accordance with the laws of the United States and the state in which Gavario operates, without regard to conflict of law principles.
We're a real team of real people. If something in these terms is unclear or you have a concern, reach out we're happy to explain anything in plain language.

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Any disputes arising under these Terms shall first be attempted to be resolved through good-faith negotiation. If unresolved, disputes shall be submitted to binding arbitration or the appropriate court of jurisdiction.

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Contact Us

If you have any questions about these Terms & Conditions, please contact us:

• Email: support@gavario.com

• Website: gavario.com/contact

• Response time: Within 24 hours, Monday – Friday

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We're a real team of real people. If something in these terms is unclear or you have a concern, reach out — we're happy to explain anything in plain language.