top of page

Privacy Policy

Information We Collect

Information You Provide Directly

When you place an order, create an account, or contact us, we may collect:

  • Full name and email address

  • Shipping and billing address

  • Phone number (if provided)

  • Payment information (processed securely we do not store card details)

  • Any messages or communications you send us

​

Information Collected Automatically

When you browse our site, we automatically collect certain data including:

  • IP address and browser type

  • Pages visited and time spent on site

  • Referring URLs and device information

  • Cookie data (see Section 4)

​

How We Use Your Information

We use your information to:

  • Process and fulfill your orders

  • Send order confirmations and shipping updates

  • Respond to your questions and support requests

  • Send marketing emails (only if you've opted in you can unsubscribe anytime)

  • Improve our website, products, and customer experience

  • Comply with legal obligations

  • Detect and prevent fraud

​

We will never use your data for purposes beyond what is listed above without your explicit consent.

​

Sharing Your Information

We do not sell, rent, or trade your personal information. We may share your data only with trusted third parties who assist us in operating our business, including:

  • Payment processors (e.g. Stripe, PayPal) — to securely handle transactions

  • Shipping carriers (e.g. USPS, FedEx, UPS) — to deliver your orders

  • Email service providers — to send order and marketing emails

  • Analytics platforms (e.g. Google Analytics) — to understand site usage

​

All third parties are contractually obligated to keep your data secure and use it only for the purpose we've specified.

We may also disclose your information if required by law, court order, or to protect the rights and safety of Gavario or others.

​

Cookies & Tracking

We use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small files stored on your device that help us:

You can control cookies through your browser settings. Disabling cookies may affect some features of the site. By continuing to use Gavario, you consent to our use of cookies.

  • Remember items in your cart

  • Keep you logged in to your account

  • Understand how visitors use our site

  • Deliver relevant ads (if applicable)

 

You can control cookies through your browser settings. Disabling cookies may affect some features of the site. By continuing to use Gavario, you consent to our use of cookies.

​

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, including for legal, accounting, or reporting requirements.

Order records are typically retained for 7 years in accordance with accounting regulations. You may request deletion of your account and personal data at any time (see Section 6).

​

Your Rights

Depending on your location, you may have the right to:

  • Access — request a copy of the personal data we hold about you

  • Correction — ask us to correct inaccurate or incomplete data

  • Deletion — request that we delete your personal data

  • Opt-out — unsubscribe from marketing communications at any time

  • Portability — receive your data in a structured, machine-readable format

  • Restriction — ask us to limit how we use your data

​

To exercise any of these rights, contact us at support@gavario.com. We will respond within 30 days.

​

Data Security

We take the security of your personal information seriously. Our website uses SSL (Secure Socket Layer) encryption to protect data transmitted between your browser and our servers.

​

Payment information is processed through PCI-compliant payment processors — we never store your full card details on our servers.

​

While we take every precaution, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security but commit to using industry-standard protections.

​

Children's Privacy

Gavario is not intended for use by anyone under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected data from a child, please contact us immediately at alexismukomberuna@gmail.com and we will delete it promptly.

​

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. We encourage you to review this policy periodically to stay informed about how we protect your information.

​

Continued use of our site after any changes constitutes your acceptance of the updated policy.

​

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way we handle your data, please reach out:

bottom of page